Refund policy

  • Please check the item and try it once when you receive it while the courier is waiting.

 

  • If you don’t want the item, it can be returned to the courier, and only shipping fees will be charged.

 

  • In the case of receiving any wrong or damaged items, items can be returned immediately to the courier, and shipping fees will be covered by us.

 

  • Items are non-refundable once received and paid.

 

  • Items are eligible for exchange within 7 days, provided you notify us within 24 hours of receiving your order.

you can always contact us at WhatsApp 01068135017 or Instagram @samrah.boutiq